Experience

Delivered excellent customer service by staying informed on sales, policies, and security practices. Expertly recommended and obtained merchandise tailored to customer needs, ensuring personalized experiences. Accurately processed transactions and maintained a seamless shopping experience through proactive engagement and meticulous attention to detail.

Led the BoM Department to significant growth through strategic partnerships with over 5 key industry organizations. Conducted cross-departmental collaboration, creating the first co-department events to foster stronger relationships and engagement. Developed and implemented standardized communication protocols, ensuring clarity and accountability across all teams.

Spearheaded the BoM Talks series, attracting industry leaders and musicians to over 9 events annually, increasing frequency by 200%. Led a team for smooth execution and collaborated with the board and external parties to secure prominent speakers. Expanded the association's reach by fostering connections with industry companies and associations, enhancing collaboration.

Led all operational aspects, including finance, marketing, logistics, and communications, to ensure successful event execution, driving awareness and engagement. Managed financial operations and ticket sales, resulting in over 30 attendees at the final event and maximizing revenue.

Performed in DAC's Final Play: "Clue: On Stage" (May 2023). Collaborated with the Cast and Director to deliver a captivating performance in "Clue: On Stage (May 2023). Dedicated actor, consistently participating in rehearsals with a strong work ethic

Delivered personalized customer service, expertly recommending merchandise to enhance the shopping experience. Efficiently managed transactions, inventory, and equipment maintenance, ensuring smooth operations and minimal downtime. Contributed to production by diligently harvesting, processing, and packaging products.

Played a pivotal role in securing financial resources for association events by proactively contacting and engaging sponsors, fostering valuable partnerships. Contributed significantly to the financial success of events through effective sponsorship strategies.